FM0135282
7188 Progress Way, Delta, BC
Direct Import · JDM Engines & Transmissions From Japan
info@cowichansmallengines.ca
Track Order
CSECowichanSmall Engines
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672 763 0632
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7188 Progress Way, Delta, BC V4G 1C5
672 763 0632
info@cowichansmallengines.ca
Orders · Tracking

Order tracking

Check where your shipment is, what each status means, and what to do the moment the truck pulls up.
Order numberOn your confirmation email – starts with a #.
2–7 business daysTotal delivery time, Monday to Friday.
Carrier numberEmailed separately once the shipment is collected.
Stuck 2 days?Send us the order number and we chase the carrier.

Track your shipment

Enter your order number and the email address on the order. Your order number is on the confirmation email we sent when payment cleared – it starts with a #.

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

What the statuses mean

  • Processing – payment has cleared and your unit is in handling: being tested, palletised, wrapped and photographed. Handling time is 1–2 business days.
  • Completed – the carrier has collected and the bill of lading is raised. Your freight tracking number is emailed to you the same day.
  • On hold – we are waiting on something: a payment that has not cleared, an address we cannot deliver freight to, or a detail we need from you. Check your email.
  • Cancelled – the order was cancelled before crating. If this is unexpected, call us.

Freight tracking is separate

Two different numbers

The order number above tracks your order with us. Once the shipment is collected you also get a carrier tracking number by email, which is what shows the truck moving. Engines travel LTL freight, so expect updates at terminals rather than a live map.

Tracking has not moved

LTL freight sits at terminals between legs, and it is normal to see no scan for a day or two mid-route. If nothing has moved for two business days, send us your order number and we will chase the carrier on your behalf – we get further with them than customers do. Handling time is 1–2 business days, transit is 1–5, for a total delivery time of 2–7 business days; full detail on the Shipping & Delivery page.

When it arrives

Inspect the crate with the driver present and note any damage on the delivery receipt before you sign. A clean signature releases the carrier from liability. Photograph the pallet from all four sides, and report any concealed damage to us within 48 hours.

Related policies

Shipping & deliveryTransit times, freight options and the damage procedure.Returns & refunds30 days, who pays the freight, and refund timing.Contact usCall, text or email · answered the same business day.

Shipment gone quiet?

Send us your order number and we will chase the carrier the same day.
672 763 0632
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