An engine is a 150–300 kg freight shipment, and real carrier cost swings by hundreds of dollars with destination. We average it into one flat $299 rate so you see the landed cost at checkout instead of waiting on a quote. It is one $299 charge per order, so parts added to an engine ship at no extra cost.
Collect from 7188 Progress Way at no charge. It is the fastest and cheapest way to get your unit, and you get to look it over before it goes in your truck.
Handling time is 1–2 business days and transit time is 1–5 business days, for a total delivery time of 2–7 business days from the date your payment clears to the date it arrives, depending on your location in Canada. British Columbia, Alberta and the Fraser Valley are generally at the faster end of this range, while Ontario, Quebec, Atlantic Canada and remote or northern postcodes sit at the longer end.
Business days are Monday to Friday, excluding statutory holidays. Weekends and holidays are not counted. Orders that clear payment before 12:00 PT on a business day are generally processed for dispatch the same day. You receive a carrier tracking number by email once your order has been dispatched.
Transit figures are carrier estimates, not guarantees. Weather, ferry sailings and terminal congestion can add days, and we tell you as soon as we know. Northern and remote destinations sit at the long end of the range.
Select local pickup at checkout, or call us. No freight charge applies.
Inspected, palletised and photographed. We email you when it is ready – normally 1–2 business days.
Bring your order confirmation and photo ID, and a vehicle that can take a palletised engine.
We load with the forklift. Tie-down straps and safe transport are your responsibility.
Each unit is drained where required, bagged, seated on a hardwood pallet, shrink-wrapped and ratchet-strapped so nothing shifts in transit. Loose accessories are boxed, labelled and banded to the same pallet so your order travels as one shipment.
Every complete engine is inspected before it ships. The pallet is photographed from all sides and those photographs are kept on file against your order, so there is a record of the condition it left in.
Engines move LTL freight through carriers who handle automotive and industrial equipment daily, not general parcel networks. Parts ordered alongside an engine travel on the same pallet. Parts-only orders ship by courier with a tracking number by email.
Carriers will not let you unwrap a pallet before you sign, so inspect the outside of the crate with the driver present. Write any damage on the delivery receipt before signing. A clean signature releases the carrier from liability and neither they nor we can recover the loss afterwards.
If you discover concealed damage after unwrapping – damage that was not visible from outside the packaging – contact us within 48 hours of delivery. Do not install or run the unit if you suspect internal damage from transit.
Email info@cowichansmallengines.ca with your order number, photographs of the damage and a description of the issue. We manage the freight claim with the carrier on your behalf and keep you posted on progress. Resolutions include replacement from stock, repair, or a full refund depending on the nature of the damage.
Check the wrap, the pallet and the crate for visible damage before the driver leaves. Note anything you find on the delivery docket before you sign.
Clear photos of the pallet from all four sides, any damage to the packaging, and the unit itself once unwrapped. Keep all packaging materials.
Email your order number, the photos and a description. We need notification within 48 hours of delivery to open a carrier claim in time.
If there is visible structural damage, do not fit or run the engine until the claim has been assessed. Installing it ends the claim and your warranty.
We liaise with the carrier on your behalf and update you on the outcome – replacement, repair or refund.
$299 flat to any address in Canada, whatever the engine and wherever you are. Orders over $5,000 ship free. It is one $299 charge per order, so parts added to an engine ship at no extra cost. Local pickup in Delta is free, and the cost is shown at checkout before you pay.
Handling time is 1–2 business days, transit time is 1–5 business days, for a total delivery time of 2–7 business days, Monday to Friday, from when your payment clears.
Yes. The $299 flat rate covers every Canadian province and territory, including Yukon, Northwest Territories and Nunavut, where delivery is to the nearest carrier terminal.
Yes, by email as soon as the carrier collects. Engines move LTL freight, so expect terminal scans rather than a live map. If tracking has not moved for two business days, send us your order number and we will chase the carrier.
Yes, free of charge at 7188 Progress Way, Delta BC. Wait for the “ready for pickup” email before you drive over, and bring straps.
Ask for liftgate service when you order and the carrier lowers the pallet to ground level for an additional fee. Without it the driver is not obliged to unload and a re-delivery charge applies.
To the United States and beyond on request, quoted per order to the nearest port or terminal · the flat rate is Canada only. The receiver is the importer of record and covers duties, taxes and brokerage.
Yes, if you tell us before the carrier collects. Once the shipment is moving a redirect is charged by the carrier and passed on at cost.
Note it on the delivery receipt before signing, photograph the pallet, and contact us within 48 hours. We manage the carrier claim and resolve it by replacement, repair or refund.