Every complete engine and transmission we sell carries a 6-month parts warranty from the date of delivery. It covers internal mechanical failure of the unit we supplied – block, crankshaft, connecting rods, pistons, cylinder head, valvetrain, and the internal gears, shafts and bearings of a transmission. If a covered unit fails, we replace it with an equivalent from stock or refund what you paid for it, and we pay the freight both ways.
Accessories, body panels, electrical components and used parts sold individually carry 30 days from delivery. Anything listed as sold as-is or for parts carries no warranty, and the product page says so plainly before you buy.
Our liability is limited to replacing the unit or refunding its purchase price. We do not pay for installation labour, removal and refitting, diagnostic time, towing, rental vehicles, lost earnings, downtime or any other consequential cost. Budget for the possibility of a second install before you commit – this is standard across the used-import trade, and any seller telling you otherwise is not being straight with you.
These are conditions of coverage, not suggestions. A used engine that has been sitting needs its service items renewed before it runs, and skipping them is the most common reason a claim gets declined.
Opening the engine before we authorise it ends your coverage, even if the fault turns out to be genuine. We need to inspect the unit as it failed, or arrange for an independent shop to do so. One phone call first protects your claim.
Stop running the engine as soon as a fault appears and contact us within 48 hours of discovering it. Continuing to drive turns a repairable fault into a destroyed unit and takes it outside coverage.
We choose, at our discretion, between two remedies: an equivalent replacement unit from stock, shipped at our cost, or a full refund of the purchase price of the unit. Where a replacement is sent, the balance of the original 6-month term carries over to it – the clock does not restart. We pay the return freight on the failed unit and the outbound freight on the replacement.
The failed unit must come back to us, palletised and strapped, before a refund is released. We will arrange the carrier and send you the paperwork.
Coverage runs to the original purchaser and the vehicle the unit was installed in. It is not transferable if you sell the vehicle or the engine on. Coverage applies within Canada; on units exported outside Canada the warranty is limited to a refund of the purchase price with freight at the customer's cost.
If the unit is not yet installed – wrong part, changed your mind, damaged in transit – that is a return, and the rules are on the Returns & Refunds page. If it is installed and has failed, that is a warranty claim and this page applies. Unsure which you have? Call us and we will tell you honestly.
Within 48 hours of the fault appearing. Do not keep driving and do not open the engine.
Order number, the installation invoice from your shop, the date it went in, and what the engine is doing. Photos or a short video of the symptom help.
Usually a compression and oil-pressure test at your shop, or an independent inspection we arrange. We tell you in writing what we need.
Normally within two business days of receiving the test results. If declined, we tell you exactly why.
An equivalent unit shipped at our cost, or a refund of the purchase price once the failed unit is back with us.
No. It is a parts-only warranty – we replace the unit or refund it, but installation labour, removal, refitting and diagnostic time are yours. Factor a possible second install into your budget.
Yes, and it is a condition of coverage. These engines have often sat in a container or a yard; a belt that looks fine can fail in a week and take the valvetrain with it. Skipping it is the most common reason a claim is declined.
You can, but the warranty requires installation by a licensed mechanic or shop with an invoice to show. A home install without documentation cannot be covered.
Those are supplied as a courtesy and come as-is with no coverage, unless the listing specifically says otherwise. Plan on testing or replacing them.
No. The balance of your original 6 months carries over to the replacement unit.
No. Racing, drifting, competition and track use void coverage entirely, as does adding or raising boost, or remapping the ECU.
We aim to give you a written decision within two business days of receiving your test results, and to ship a replacement the same week it is approved.